Order Processing & Delivery
- Free shipping to USA
- Orders delivery within 3-7 days, shipped from US Amazon Warehouse.
Why hasn't my item shipped yet?
- Due to holidays or peak transportation seasons, delivery may be delayed. If the delay exceeds 3 days, we will notify you by email！
- Pre-order products are not shipped as same as normal orders, the estimated delivery date of pre-order products will be marked on the product page, please be noted.
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Note: We might split orders into multiple shipments. Products from the same order may arrive from different fulfillment centers, or at different times based on item availability. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.
Do you ship internationally?
- Yes, we ship to most countries. If there is no option for you in the address, please contact us etoput@outlook.com for more details.
How do I change the shipping address or cancel my order?
- Please contact customer service etoput@outlook.com immediately if you need to change the shipping address or cancel your order. Please noted that it will not always be possible to make changes to the shipping address and/or cancel the order once the package is shipped.
